Customer Support Center
Your gateway to assistance and resources
Frequently Asked Questions
Find answers to common inquiries about our internet services.
What internet plans do you offer?
We provide a variety of internet plans tailored to meet different needs, including but not limited to basic, standard, and premium options. Each plan offers varying speeds and data limits, ensuring you can find the perfect fit for your home or business. For detailed specifications and pricing kindly leave your details below
How do I troubleshoot my internet connection?
N.B. If you're experiencing connectivity issues, first try restarting your router, Do not resert the device. Ensure all cables are securely connected and check for any service outage notifications on our website. If the problem persists, our support team is available 24/7 to assist you further.
What should I do when I move to a new location
Please contact your our customer care via WhatsApp and provide them with your new address prior to avoid service suspension and connection problems
Service Outage Notifications
Stay informed about our network status and updates
May 12, 2020As of 10 AM today, services have been fully restored following the outage reported earlier. We...Get in Touch
We're here to help you with any questions or concerns